Business Impact Think Whole Person Healthcare
As an operating ACO with a team concept of care, the need to develop and deploy multiple use cases for texting and secure messaging became an imperative. The ACO utilized multiple system applications but needed to create a unified texting approach. Digital Conversation was able to integrate into the EHR and pharmacy systems in order to deliver a single unified communication approach to messaging.
Improved medication adherence with Shingrix.
Developed outreach campaigns designed to disseminate information and acquire patients under a drug therapy
Consumed pharmacy data, organize the data into patient panels, and facilitate when prescriptions should be refilled.
Improved and created greater functionality around appointment reminders
Developed and deployed a recall system
Developed a secure messaging workflow for both internal departments and with external partners